At Mainalingua, a 100% online language school offering private and personalized Spanish courses for adults and children, protecting your personal information is an absolute priority.

This Privacy Policy is designed to inform you, in a transparent manner, of how we collect, use, disclose, retain, and protect your personal information, in compliance with Quebec’s Act respecting the protection of personal information in the private sector (Law 25).

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1. Personal Information Collected and Purposes

We only collect the information necessary to provide you with our educational and administrative services.

• For Adults and Parents: First and last name, email address, phone number, and billing address.

• For Children (Students): First name, age, or school grade (in order to tailor the educational material).

• Connection Data: IP address and browser type (collected via cookies).

This information is used exclusively for registration management, course personalization, billing, and communication related to your classes.

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2. Consent for Minors (Under 14 Years Old)

In accordance with Law 25 in Quebec, processing the personal information of a child under 14 years old requires the mandatory and explicit consent of the person having parental authority (parent or legal guardian). By enrolling your child, you confirm that you grant this consent.

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3. Data Protection and Third-Party Service Providers

Mainalingua uses secure digital tools to deliver its services. Your data may be processed by our trusted partners (who also adhere to strict security standards):

• Payments: Transactions are processed securely via Wix Payments. No banking information (such as credit card numbers) is retained or stored on Mainalingua’s servers.

• Online Classes: We use secure videoconferencing platforms (such as Zoom).

• Internal Management: Administrative and accounting software protected by secure access controls.

Important Note: Your personal information is never sold, rented, or shared with third parties for commercial or marketing purposes.

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4. Image Rights and Class Recordings

For the purposes of pedagogical improvement, quality control, and internal coaching of our teachers, certain classes may be recorded.

• These recordings remain strictly confidential.

• They are accessible only by Mainalingua’s management team.

• They are permanently deleted after analysis and are never used for public or commercial broadcasting.

• You may opt out or refuse the recording of your classes at any time upon written request.

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5. Cookies

We use essential cookies for the proper functioning of our website, and analytical cookies to improve your browsing experience.

In compliance with Law 25, non-essential cookies are disabled by default. Upon your first visit to our website, a banner will allow you to accept or decline the use of these cookies. You can change your preferences at any time.

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6. Retention Period and Destruction

Your personal information is retained only for the period necessary to fulfill the purposes for which it was collected (the duration of your journey with us) or to comply with our legal and tax obligations (such as accounting records). After this period, the data is securely destroyed or anonymized.

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7. Your Rights (Access, Rectification, and Withdrawal)

Under applicable laws, you have the following rights:

• The right to access your personal information.

• The right to correct or update inaccurate information.

• The right to withdraw your consent to the use or retention of your data (which may, however, prevent us from continuing to provide our services).

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8. Person Responsible for the Protection of Personal Information

For any questions, comments, or to exercise your rights regarding your personal information, please contact our designated officer:

• Name: Rosa Elena Neira

• Title: Founder and Person Responsible for the Protection of Personal Information

• Email: hola@mainalingua.com